Voice-Print Technology Monitors Inmates’ Calls in Florida

A sophisticated voice-identity technology that monitors inmates on prison telephones has been installed in at least 23 Florida counties and has been used to bring criminal charges against inmates in at least one of them, a Fresh Take Florida investigation found.

The technology produced by a secretive, Dallas-based company is designed to make and store voice prints of inmates and to ensure they are using prison phones under their own identities, rather than secretly making calls using the IDs of other inmates.

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